Product trainings for pharmacists and pharmacy consultants

What was implemented:

• Quizzes based on real-life situations.
• Visually appealing solutions that combine the pharmacy’s and producer’s brand guidelines.
• Ready to be used as templates for other product lines.
• Interactive, yet incredibly simple to use.

What we achieved:

Our advisors and us collaborated to create the course. We built the e-course in a manner that it can serve as a template for potential use in the future.

Customer service standard explained step-by-step as a sales method.

What was implemented:

• Divided into small learning nuggets.
• Each part concludes with a summary and a short exercise to consolidate the learned material.
• Fully dubbed in Lithuanian.
• Enriched with many interactive exercises.

What we achieved:

Customer service standard explained step-by-step as a sales method

Simulation-based e-learning made for convenience store operators: covers how to act in conflict situations.

What was implemented:

• Simulating an everyday operator’s life.
• The learner gets feedback immediately after each step and choice.
• Detailed analysis of conflict dynamics.
• FAQ section with the most common conflict situation examples and solutions.

What we achieved:

We crafted a narrative that spotlights how employees and customers collaborate beneficially in real-life settings. We structured the scenarios in such a way that their organic reactions would be highlighted, allowing users to learn in the most efficient way possible.